Support in the Home

Gain independence with the support of Cosmic Care.

Our support workers assist with personal and domestic tasks, ensuring the person you support thrives in their everyday environment. Every shift is delivered by a worker trained specifically for your participant.

  • Meal preparation
  • General cleaning
  • Personal hygiene assistance
  • Assistance with daily routines
  • Medication administration
  • Building independence and life skills
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A Cosmic Care support worker tucking a young girl into bed inside a cosy space-dome home
Out in the Community

The world is big. We help you navigate it.

Our community support services are tailored to help participants connect with their community, achieve goals, and develop new skills alongside confident, prepared support workers.

  • Shopping and errands
  • Navigating public transport
  • Attending appointments and school
  • Engaging in exercise and recreation
  • Building social connections and positive interactions
  • Supporting participation in new activities
  • Implementing behavioural strategies as directed by your allied health team

Where restrictive practices are authorised in a participant's plan, we implement them within the regulated framework and work with the allied health team to reduce them over time.

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A Cosmic Care support worker and a young participant walking together through a friendly local shopping strip, with an accessible tram stop behind them
Behaviour & Communication Support

Complex needs. Consistent, expert support.

We implement the protocols and strategies your allied health team has designed, precisely and consistently. Our dedicated support software tracks behaviours, interventions, and outcomes across every shift, so your team always has clear, useful data.

  • Enhancing communication skills
  • Implementing positive behavioural strategies
  • Supporting management and reduction of self-injurious behaviour
  • Fostering independence and positive relationships
  • Supporting healthy eating and sleep habits
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A support worker and a young boy sitting on the floor together, choosing symbols on an AAC communication tablet beside a picture routine chart
Two Cosmic Care support workers reviewing a participant's plan on a tablet together
How we prepare our staff

Staff who arrive prepared, not just orientated.

Before their first solo shift, staff are briefed on what matters most: what to expect, what to avoid, and where the safety risks sit. As we get to know each participant, that briefing grows into a proper training package: short videos with voice-over and visual walkthroughs of the support plan, signed off by the clinicians who wrote the plan, before anyone walks through the door.

And the preparation doesn't stop at the door. Every new worker completes multiple structured buddy shifts alongside experienced staff before their first solo support, where most providers offer just one. Workers don't just read the plan. They're trained on it.

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Tracking & Reporting

How we track what matters.

A safety net that watches the patterns

Our shift notes capture the things that matter: medication, behaviours, sleep, incidents, bowel movements, injuries. The system actively watches for patterns that need attention. If a participant hasn't had a bowel movement in a few days, we know. If PRN use spikes, we know. If a new injury appears, we know. These alerts fire automatically, around the clock, as an extra layer over our workers' own monitoring rather than a replacement for it. Quiet warning signs don't get lost between shifts.

Working towards the goals that matter

We don't write Behaviour Support Plans, but we work directly with the practitioners who do. Behaviour support, occupational therapy, dietetics and speech pathology teams receive exact data from our records: meal-by-meal nutrition, behaviour trends, restrictive practice logs, sleep patterns. That means faster decisions, earlier intervention, and steady progress towards the goals in your participant's plan.

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